Voice XML

Workon VXML as replacement for VR systems for CWI.

Starting to look intoVoice XML. I'm evaluating VXML as the nextgeneration of IVR, replacing the legacy systems and providingfunctionality not available in traditional IVR systems.

Update: VXML is remarkably simple, just as WDSL/WAPare. It also hassome fairly interesting applications as a replacement for traditionalVM systems. The dynamic aspect of VXML and ability to tap into aknowledge based make it especially useful in the context of providingFAQs etc to people with vision problems.

Update: HearMe is having troubles, so my proof ofconcept piece iscurrently down. Shame really, it was a simple app that would pull aQOTD from a textfile and read it, or allow you to hear it as read by aprofessional voice-over talent.

June.2001 update: HearMe has gone mute. Untilanother service providecomes along, any demos will have to be run internally on our voiceserver at the Denver office.